Legal Information
National Charity Lottery functions under rigorous regulatory supervision to maintain equitable participation and prudent gaming standards.
Company Details
National Charity Lottery
Approval & Management
British Columbia Gaming Authorization
National Charity Lottery holds complete certification and oversight from British Columbia Gaming Commission under this permit identification:
- Charity Lottery Permit: #166702
This authorization permits the operation of community lottery programs within British Columbia and guarantees adherence to all provincial gaming rules and requirements.
Regulatory Compliance
Community Allocation
At least 50% of total proceeds are allocated to approved Canadian nonprofit organizations, with comprehensive annual disclosures available on request.
Prudent Participation
We enforce thorough responsible gaming protocols, including age confirmation (18+), transaction caps, and voluntary exclusion mechanisms.
Fiscal Accountability
All financial activities receive annual examination by certified public accountants and are submitted to regulatory oversight bodies.
Information Protection
Personal data is managed according to PIPEDA guidelines and secured through recognized industry protection standards.
Questions & Solutions
How to Submit a Question
If you have inquiries about any part of our activities, we welcome direct communication so we can resolve your concerns efficiently.
Communication Channels:
- Phone: 1-844-782-7775 (Toll-free, available 9 AM - 5 PM CST)
- Email: complaints@naverlos.com
- Mail: National Charity Lottery, Attn: Questions Department, 123 Charity Way, Regina, SK S4P 1A1
Reply Schedule: We strive to acknowledge all questions within 24 hours and deliver a full response within 7 business days.
Appeal Procedure:
If our initial answer does not meet your expectations, you may forward your question to British Columbia Gaming Commission:
- British Columbia Gaming Commission
- Phone: 1-800-663-1970
- Website: www.bclc.com
Participation Criteria
Qualification Guidelines
- Must be 18 years of age or older
- Must be a resident of British Columbia
- Entries must be purchased within British Columbia
- One entry purchase per individual per selection (unless otherwise indicated)
Prize Collection Requirements
- Valid identification must be provided
- Rewards must be claimed within 90 days of selection date
- Tax responsibilities belong to the recipient
- Rewards are non-transferable and cannot be converted to cash unless specified